Privacy Policy

ATEC USA ("ATEC," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you may provide through our website. Website visitors may submit inquiries through our contact forms and other channels.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with us, or otherwise engage with our digital properties.

This Privacy Policy is a notice of our practices; it does not require your agreement. It is written to align with U.S. privacy laws, including the California Consumer Privacy Act (CCPA) where it applies to us.

We may collect information in the following categories:

1. a.Information You Provide Directly — We may collect personal information that you voluntarily provide, including when you: contact us through a website form; request information about our products or services; subscribe to communications; submit business inquiries; or communicate with us by email or phone. This information may include: name; company name; job title; email address; phone number; the division and inquiry topic you select; project or inquiry details; and any other information you choose to provide.
2. b.Information Collected Automatically — When you visit our website, we may automatically collect certain technical and usage information, such as: IP address; browser type and version; device type; operating system; referral source; pages viewed; date and time of access; and interaction patterns on the website. Our hosting providers also record this kind of technical information in server logs to operate and secure the website. This information helps us understand website usage, improve performance, and enhance user experience.
3. c.Information from Cookies and Similar Technologies — We may use cookies, analytics tools, and related technologies to collect information about website usage and preferences.

We may use the information we collect for the following purposes: to respond to inquiries and requests; to provide information about our products, services, and capabilities across Financial Self-Service and IT/FA Automation; to communicate with prospective clients, partners, dealers, or collaborators; to improve website performance, design, and usability; to understand audience engagement and site traffic; to maintain the security and integrity of our website; to comply with legal obligations; and to protect our rights, business interests, and website operations.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

We may share information in limited circumstances, including:

1. a.Service Providers — We may share information with third-party vendors and service providers that help us operate our website, analytics systems, communications infrastructure, hosting environment, or related services.
2. b.Affiliated Entities — We may share information with our parent company, ATEC, in the Republic of Korea, so that it can help respond to your inquiry (for example, product, technical, or partnership questions). ATEC uses this information only for that purpose.
3. c.Legal Compliance — We may disclose information where required to do so by law, regulation, legal process, or governmental request.
4. d.Business Protection — We may disclose information where necessary to investigate, prevent, or respond to fraud, security issues, or potential violations of our rights, policies, or agreements.
5. e.Business Transfers — If ATEC is involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, information may be transferred as part of that process, subject to applicable legal requirements.

We keep personal information for the following periods:

1. a.Contact form inquiries — 2 years from the date you submit them. If an inquiry becomes part of an ongoing business relationship, we keep the related information as part of our business records for as long as that relationship and our legal obligations require.
2. b.Website usage data (pages viewed and site interactions) — 2 years from the date it is collected.
3. c.Server and security logs — kept by our hosting providers for limited periods set by those providers, to operate and protect the website.

We may keep information longer where required by law or to resolve disputes. Deleted information may remain in backups for a short period until those backups expire.

To the extent required by applicable law, you may have certain rights regarding your personal information. These may include, where applicable: the right to request access to personal information we hold about you; the right to receive a copy of it in a portable format; the right to request correction of inaccurate information; the right to request deletion of personal information, subject to legal exceptions; the right to opt out of the sale or sharing of personal information; the right to object to or restrict certain processing; and the right to withdraw consent, where processing is based on consent.

We will not discriminate or retaliate against you for exercising your privacy rights, where applicable under relevant law.

Privacy requests are processed subject to identity verification and applicable legal exceptions. To make a privacy-related request, please contact us at info@atecusa.us. If we deny your request, you may appeal by replying to our response; we will review the appeal and tell you the outcome.

Opt-out preference signals: Because we do not sell or share personal information, there is nothing for a Global Privacy Control (GPC) signal to opt you out of. If that changes, we will honor GPC signals as an opt-out. We do not track visitors across third-party websites, so we do not respond differently to browser Do Not Track signals.

We may use cookies and analytics tools to understand website traffic and improve the site experience. These technologies may collect technical and behavioral information about your interaction with the website. You can control or disable cookies through your browser settings, though disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage users to review the privacy policies of any external sites they visit.

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

ATEC USA operates in the United States and is affiliated with ATEC in the Republic of Korea. If you access the website from outside the United States, or if your inquiry is routed to an affiliated entity, information may be transferred to, stored in, or processed in jurisdictions where data protection laws may differ from those in your location. We protect information transferred in this way consistent with this Privacy Policy and applicable law.

Our website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information through our website, please contact us at info@atecusa.us so that we may take appropriate steps.

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes.

When we do, we will revise the "Last Updated" date above. If we make material changes, we will post a notice on this page.

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:

ATEC USA

3400 Corporate Way, Suite C, Duluth, GA 30096

Email: info@atecusa.us